25 YEARS
4 DISCIPLINES
100+ CLIENTS
EXPERIENCE IN CONSULTING + LEADERSHIP ROLES
CX, UX, CREATIVE + CRO EXPERTISE
ACROSS VERTICALS
FOR B2B, B2C, + D2C
Hi, I'm Beth
I Create Strategic, Human-Centric Digital Solutions That Amplify Brands
I specialize in understanding customer behavior, culture, and interactions—combining research with creative problem-solving to deliver practical strategies that improve customer satisfaction, build loyalty, and create lasting success.

INDUSTRY EXPERIENCE
Pharma + Healthcare (Patient + Professional)
Health + Home E-Comm
Insurance + InsurTech
Finance + FinTech
Higher Ed + EdTech
B2B SaSS
Digital Marketing Agency
Hospitality + Retail
MY SERVICES
Maximize CX Performance With
Customer Research +
CX Assessments
Discover actionable insights through CX maturity assessments, customer-focused research, and usability testing to elevate your brand’s customer experience >


Holistic CX Design Solutions

TARGETED, HIGH-IMPACT
Experience Strategy Development
Optimize every touchpoint with persona-specific customer journey maps, workflow redesigns, and iterative testing that drive engagement and ROI >

CX/UX DESIGN

From CRO-driven UX prototypes to emotional brand design, I deliver seamless, engaging digital experiences that resonate with your audience >
Expertise, Growth, and Insights
DEDICATED PARTNER
CX Research, Strategy, + Design Services
For more than half of my 25 year career I’ve worked with clients remotely—bringing unmatched productivity and efficiency to every project I’ve been involved with.
And, unlike agencies, I can offer a personalized, and sustained commitment—dedicating myself fully to just two clients at a time, ensuring I give my undivided attention
to solving customer-focused business challenges.